BAC International (“we”, “our”, “us”) is committed to safeguarding the privacy of all individuals interacting with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:

• Visit our website or social media pages

• Engage with our services (study abroad, work placement, language school)

• Participate in events, workshops, or market research

• Communicate with us via phone, email, WhatsApp, or chat

This policy applies to all personal information we collect, whether in Bangladesh or internationally, and aligns with local laws (Digital Security Act, Bangladesh) and international best practices (GDPR, ISO standards).

This policy covers all BAC International interactions including:

1. Studying overseas programs

2. IELTS, TOEFL, JLPT, TOPIK, and other language training

3. Overseas work placement programs

4. Conferences, seminars, and workshops

5. International education market research and insights

6. Website usage, forms, and digital marketing engagement

7. General enquiries, partnerships, and other interactions

3.1 Personal Information You Provide

• Name, date of birth, gender, nationality

• Contact details: phone, email, WhatsApp

• Passport, NID, or other government IDs

• Academic qualifications, transcripts, certificates

• Language test scores (IELTS, TOEFL, JLPT, TOPIK)

• Employment history and professional certifications

• Payment and billing information

• Documents uploaded during registration (CV, photos, recommendation letters)

• Preferences, such as country or university choices

3.2 Automatically Collected Data

• IP address, browser type, operating system, device type

• Pages visited, duration, clicks, referral URLs

• Cookies, pixels, and analytics data

• Ad tracking interactions for Meta, Google, or TikTok campaigns

3.3 Data From Third Parties

• Universities, employers, test centres, government bodies, or partner agencies

• Only used with your consent and in accordance with legal obligations

We use your personal information for legitimate purposes including:

1. Study Abroad & Education Services

   • Evaluate eligibility for admission

   • Process applications, scholarships, and visa support

   • Communicate important deadlines and updates

   • Post-admission guidance and student support

2. Language School

   • Enrolment management, class scheduling, attendance tracking

   • Issue certificates and transcripts

   • Monitor progress and exam preparation

   • Provide guidance for study/work abroad

3. Work Placement

   • Assess qualifications and match job opportunities

   • Manage visa, pre-departure, and employer submission processes

   • Compliance with BMET, BOESL, and overseas labor regulations

   • Post-placement monitoring and support

4. Events & Seminars

   • Register participants, manage logistics

   • Collect feedback, share updates, and provide follow-ups

   • Event photography/video for promotional purposes (with consent)

5. Market Research & Analytics

   • Conduct surveys, feedback collection, and reports

   • Analyze trends to improve services

   • Use anonymized data for insights

6. Digital Marketing & Website Engagement

   • Personalize website experience

   • Monitor and optimize ad campaigns (Meta, Google, TikTok)

   • Send newsletters, promotional updates (with consent)

We only share your personal data with:

• Partner universities, language institutes, and employers (with consent)

• Licensed recruitment agents and government authorities (for legal compliance)

• Authorized service providers: IT, hosting, analytics, payment gateways

• In cases of mergers, acquisitions, or legal obligations

We do not sell your personal information.

• Data is stored securely in encrypted servers

• Role-based access for staff only

• Regular security audits and vulnerability testing

• Paper documents are stored in locked cabinets

• All service providers are required to maintain equivalent security standards

Note: While we take all precautions, no system is completely secure.

• Cookies and pixels used for analytics, ad performance, and personalization
• Third-party tools may also collect anonymous usage data (Google Analytics, Meta Pixel, TikTok Pixel)
• Users may disable cookies in browser settings (some site features may be affected)

• Data may be processed or stored outside Bangladesh (e.g., servers of Meta, Google, TikTok)

• Transfers comply with recognized safeguards, such as encryption and contractual protections

• We retain personal data only as long as necessary to provide services or meet legal obligations

• After completion of service or expiry of retention period, data is securely deleted or anonymized

• We do not knowingly collect data from children under 13 without parental/guardian consent

• Any personal information from children collected without consent is promptly deleted

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate or incomplete data

• Withdraw consent for marketing communications

• Request deletion or anonymization (where legally permissible)

• Lodge complaints with regulatory authorities

To exercise these rights, contact privacy@bac.com.bd.